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OUTBOUND LOGISTICS

Activities involved in converting the inputs into finished products and services. This includes manufacturing, assembling, packaging and testing.

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CUSTOMER SERVICE

Supporting and enhancing the product or service after sale, including customer support, warranties, repairs and maintenance.

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OPERATIONS

The process of transforming inputs into finished goods or services, including tasks like manufacturing, assembling, packaging and testing.

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MARKETING & SALES

Promoting and selling products or services through activities like advertising, sales efforts, pricing and managing distribution channels.

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INBOUND LOGISTICS

Receiving, storing, and managing materials or inputs that are essential for the production process.

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INFRASTRUCTURE

Company-wide systems and structures that support the entire value chain, such as finance, accounting, legal and organizational structure.

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HUMAN RESOURCE MANAGEMENT

Recruiting, training and managing the company's workforce.

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TECHNOLOGY DEVELOPMENT

Engaging in research, innovation and technological advancements to improve products or services.

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PROCUREMENT

Sourcing and purchasing materials or inputs required for production.

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SMI Eye Tracking Glasses
Country: Austria

Focus area:Digital

Thematic area: Data Analytics and Artificial Intelligence

TRL phase: TRL 8 - system completed and tested (System tested)

Addressed business processes: OUTBOUND LOGISTICS process , MARKETING & SALES process

Expected benefits

Improving reliability and risk reduction
Improving business predictability

SMI Eye Tracking Glasses

Solution overview

Eye movements, the duration of gaze and the sequence of gaze regarding the stimuli viewed by a person are analyzed at specific points in time. For flexible data collection in buildings, supermarkets or in open spaces. For example, the gaze and grasping behavior at the supermarket shelf can be analyzed realistically, and attention when reading print media products or gaze behavior in road traffic can be measured. In general system can be used to ""see product through customers eyes"" but could be used to analyze advertisement and or use technology for safety measures (eyetracking to detect distraction and notify when happens - example truck drivers)

Key features

The test subjects can move freely around the room with the glasses. Infrared sensors and a front camera make it possible to see the environment and its objects 1:1 with the eyes of the observer.

Integration and adaptability in manufacturing environments

N/A

Implementation support and training for manufacturers

Right now, the solution can be borrowed from the FH Burgenland, but cooperation for production or other uses of system are possible.

Sustainability, compliance and certifications in the EU

N/A

Use cases

Example of successful implementation of solution in manufacturing company.

Case studies or testimonials showcasing the impact of the solution on real-world operations.

Link to the solution video or pdf technical documentation.

ROI & Costs

Expected return on investment (ROI)

Difficult to say, because enhanced safety and advertisement data is difficult to put price on that - usecases do not allow for clear ROI data yet.

Cost overview: implementation and ongoing expenses

N/A

Is this service the right solution for you or your company? Send us an inquiry.

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