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By adopting eco-friendly and digital solutions across production, operations, administration, marketing, and sales, businesses can reduce their environmental impact while enhancing and market appeal. Embrace these efficiency strategies to position your company at the forefront of the green economy. Embrace these strategies to position your company at the forefront of the green economy.

OUTBOUND LOGISTICS

Activities involved in converting the inputs into finished products and services. This includes manufacturing, assembling, packaging and testing.

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CUSTOMER SERVICE

Supporting and enhancing the product or service after sale, including customer support, warranties, repairs and maintenance.

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OPERATIONS

The process of transforming inputs into finished goods or services, including tasks like manufacturing, assembling, packaging and testing.

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MARKETING & SALES

Promoting and selling products or services through activities like advertising, sales efforts, pricing and managing distribution channels.

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INBOUND LOGISTICS

Receiving, storing, and managing materials or inputs that are essential for the production process.

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INFRASTRUCTURE

Company-wide systems and structures that support the entire value chain, such as finance, accounting, legal and organizational structure.

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HUMAN RESOURCE MANAGEMENT

Recruiting, training and managing the company's workforce.

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TECHNOLOGY DEVELOPMENT

Engaging in research, innovation and technological advancements to improve products or services.

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PROCUREMENT

Sourcing and purchasing materials or inputs required for production.

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Addendum

The ADDENDUM is the final section of your business plan, it plays a critical role in organizing supporting documentation that reinforces credibility, legality, and readiness of your business model.  

Use this section to consolidate all supplementary materials in one place – making your plan complete, investor-ready, and professionally packaged.  

Organize the Addendum into clear subsections, based on the type of material you are attaching:  

- Certificates and Licenses: Proof of legal compliance, accreditations, industry certifications.  
- CVs of Founders and Key Team Members: Highlight qualifications, leadership experience, and relevant skills.  
- Permits and Legal Documents: Operating licenses, government permissions, registrations.  
- Partnership or Cooperation Agreements: Memoranda of understanding, strategic collaboration documents, supplier contracts.  
- NDAs (Non-Disclosure Agreements): Signed NDAs related to partnerships, product development, or funding.  
- Letters of Intent/Expressions of Interest: From clients, investors, or partners showing early interest or commitment.  
- Professional Networks and Associations: Memberships that demonstrate industry involvement or sector reputation.  
- Other Supporting Material: Endorsements, testimonials or IP documentation.  

Think of the ADDENDUM, as your supporting folder – a place to keep all the extra materials that back up your business plan. Instead of just throwing documents in, organize them so that anyone reviewing your plan can quickly find what they need. Keep it simple by grouping related documents together (e.g. team CVs in one section, licenses in another). Label each file clearly so there is no confusion. Mention key documents in your main plan when it helps to tell the story (e.g. “See Addendum for Certificate of Incorporation”). Keep also in mind to only include sensitive documents if necessary and use redacted versions if you are sharing the plan publicly.